Terms of Service

1. Acceptance of Terms

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User,” “you,” or “your”) and MRCARE TECHNOLOGIES LLC(“Cuedock,” “we,” “our,” or “us”) governing your access to and use of the Cuedock platform, website, and all associated features, tools, and services (collectively, the “Service”).

By clicking “Create account,” signing in with Google, or otherwise accessing or using the Service, you represent that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. These Terms apply to all users, including visitors, registered users, and paid subscribers.

If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms, and “you” refers to both you individually and that organization.

2. Eligibility

You must be at least 18 years of age (or the age of majority in your jurisdiction, whichever is greater) to use the Service. By using the Service, you represent and warrant that you meet this requirement and that you are not barred from using the Service under applicable law. If you are under 18, you may not create an account or use the Service. We reserve the right to terminate accounts of users who misrepresent their age.

3. Account Registration and Security

To access most features of the Service, you must register for an account. You agree to:

• Provide accurate, current, and complete registration information and keep it up to date.
• Maintain the confidentiality of your password and account credentials. You are solely responsible for all activity that occurs under your account.
• Notify us immediately at legal@cuedock.app if you suspect unauthorized access to or use of your account.
• Not share your account credentials with any third party or permit others to use your account (except as expressly permitted by a workspace/team plan).

We reserve the right to suspend or terminate your account if any information provided is found to be inaccurate, incomplete, or fraudulent, or if we reasonably believe your account security has been compromised.

4. Description of Service

Cuedock is a prompt management platform that allows users to create, organize, and reuse structured AI prompt components (“Blocks”) and assembled prompts, with AI-assisted feedback powered by third-party AI providers (which may include Vercel AI Gateway, Anthropic, and others). Features may vary by subscription plan.

We reserve the right to modify, suspend, or discontinue any aspect of the Service — in whole or in part — at any time, with or without notice, and without liability to you.

5. Beta Service

6. User Content

“User Content” means any text, data, prompts, or other content you create, submit, store, or share through the Service.

• Ownership: You retain ownership of your User Content. These Terms do not transfer any intellectual property rights to Cuedock.
• License to Cuedock: By submitting User Content, you grant Cuedock a worldwide, non-exclusive, royalty-free license to host, store, display, process, and transmit your User Content solely as necessary to provide the Service to you.
• License to AI Provider(s): When you use AI-powered features, your prompt content is transmitted to one or more third-party AI providers (currently including Vercel AI Gateway and, depending on the active configuration, Anthropic or other model providers). You grant each such provider any rights necessary to process your content in accordance with that provider’s terms and policies. Cuedock may change its AI provider(s) at any time without prior notice. Cuedock is not responsible for how any AI provider uses or processes your content.
• Responsibility: You are solely responsible for your User Content and for ensuring it does not violate these Terms or any applicable law.
• Community Sharing: If you choose to share content to the Community Library, you grant other users a non-exclusive, perpetual license to view and use that content within the Service. You may remove shared content from the Community Library at any time, subject to any cached or retained copies. Deleting your account does not automatically remove content you have previously shared to the Community Library. To request removal of your community-shared content, you must explicitly delete it from the Community Library prior to or separately from account deletion, or contact us at legal@cuedock.app.

7. Acceptable Use

You agree not to use the Service to:

• Violate any applicable local, state, national, or international law or regulation.
• Create, transmit, or store content that is unlawful, defamatory, obscene, harassing, threatening, discriminatory, or otherwise objectionable.
• Generate or distribute spam, phishing content, malware, or any material designed to deceive or harm others.
• Attempt to reverse engineer, decompile, or otherwise extract the source code of the Service.
• Scrape, crawl, or systematically extract data from the Service without our prior written consent.
• Circumvent, disable, or interfere with security features of the Service or rate limits.
• Impersonate any person or entity or misrepresent your affiliation with any person or entity.
• Use the Service in any way that could damage, disable, overburden, or impair it, or interfere with any other party’s use of the Service.
• Upload or transmit viruses or any other malicious code.
• Attempt to gain unauthorized access to any part of the Service or any other systems or networks connected to the Service.
• Use the Service in any manner that violates the usage policies of our AI provider(s), including but not limited to Anthropic’s Usage Policy or Vercel’s applicable terms of service.

Cuedock reserves the right to investigate and take appropriate action against anyone who, in our sole discretion, violates this Section, including removing or modifying User Content, suspending or terminating accounts, and reporting users to law enforcement.

8. AI Features — Disclaimers and Limitations

Cuedock uses one or more third-party AI providers (which may include Vercel AI Gateway, Anthropic, or other model providers) to power AI features including prompt feedback, block generation, and assembled prompt analysis. The active provider may change without prior notice. You acknowledge and agree that:

• AI-generated output may be inaccurate, incomplete, outdated, biased, or inappropriate for your intended use. You should always review AI-generated content before relying on it.
• Cuedock does not warrant the accuracy, quality, safety, or suitability of any AI-generated output for any particular purpose.
• AI-generated content does not constitute professional advice (legal, medical, financial, or otherwise). Do not rely on it as a substitute for qualified professional guidance.
• Your prompts are transmitted to and processed by our AI provider(s). We have no control over any AI provider’s processing of your content once transmitted.
• AI features are subject to availability and rate limits based on your subscription plan.

9. Data Storage — No Encryption at Rest

10. Subscriptions, Billing, and Refunds

• Current Offering: Cuedock currently offers only a free beta plan with limited features and AI request quotas. No paid subscriptions are available at this time.
• Future Paid Plans: We may introduce paid subscription plans in the future. If and when paid plans become available, billing, cancellation, and refund terms will be communicated at that time. Any pricing or plan information displayed during the Beta period is indicative only and does not constitute a binding offer.
• Price and Feature Changes: We reserve the right to change plan pricing, features, and limits at any time, including when transitioning from the free beta to paid plans.

11. Fair Usage and Service Throttling

Even where a subscription plan is described as “unlimited,” all use of the Service — including AI-powered features — is subject to fair usage limits intended to ensure service quality and availability for all users. You acknowledge and agree that:

• Throttling: Cuedock reserves the right to rate-limit, throttle, or temporarily restrict AI requests and other resource-intensive features for any account that generates usage volumes that, in our reasonable judgment, adversely affect the experience of other users or the stability of the Service.
• Fair Use Caps: We may impose soft or hard daily, weekly, or monthly usage caps on AI requests, prompt generation, and related features, regardless of plan tier. Where caps apply, they will be communicated through the Service interface or by email.
• Automated or Bulk Usage: Programmatic, automated, or bulk submission of requests (e.g., scripted API calls, bots, or integrations) that exceed ordinary human-driven usage is prohibited without our prior written consent.
• No Obligation of Unlimited Availability: We do not guarantee uninterrupted or unlimited access to AI features. AI availability depends on the capacity and uptime of our third-party AI provider(s), and Cuedock shall have no liability for interruptions caused by provider-side limitations.
• Changes to Limits: Cuedock reserves the right to adjust fair usage limits at any time. We will endeavor to provide reasonable notice of material changes to published limits.

12. Intellectual Property

The Cuedock name, logo, software, design system, and associated intellectual property are owned by BENGY CAPITAL LLC, a Florida limited liability company. Cuedock is operated by MRCARE TECHNOLOGIES LLC, a Florida limited liability company, under license from BENGY CAPITAL LLC.

The Service and its original content (excluding User Content), features, functionality, trademarks, logos, and design are and remain the exclusive property of BENGY CAPITAL LLC and its licensees. Nothing in these Terms grants you any right to use Cuedock’s trademarks, trade names, service marks, or logos. You may not reproduce, distribute, modify, create derivative works of, publicly display or perform, or commercially exploit any portion of the Service without our prior written consent.

13. Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to our collection, use, and disclosure of your information as described in the Privacy Policy.

14. Termination

We reserve the right to suspend or terminate your account and access to the Service at any time, with or without cause and with or without notice, if we determine that you have violated these Terms, if we suspect fraud or abuse, or for any other reason at our sole discretion. You may terminate your account at any time by contacting us or using the account deletion option in your settings.

Upon termination: (a) your right to use the Service immediately ceases; (b) we may delete your User Content in accordance with our data retention practices; (c) provisions of these Terms that by their nature should survive termination shall survive, including Sections 5, 9, 15, 16, 17, 18, and 19.

15. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

To the fullest extent permitted by applicable law, Cuedock expressly disclaims all warranties, express, implied, statutory, or otherwise, including without limitation:

• Implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
• Warranties that the Service will be uninterrupted, error-free, secure, or free of viruses or other harmful components.
• Warranties that AI-generated content will be accurate, complete, reliable, or appropriate for any particular purpose.
• Warranties that your User Content will be secure from unauthorized access, particularly given that prompt content is not encrypted at rest (see Section 9).
• Warranties arising from course of dealing or usage of trade.

No advice or information, whether oral or written, obtained from Cuedock or through the Service, shall create any warranty not expressly stated in these Terms.

16. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CUEDOCK, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES.

This includes, without limitation, damages for: loss of profits, revenue, data, goodwill, or other intangible losses; cost of substitute goods or services; unauthorized access to or alteration of your transmissions or data; or any other matter relating to the Service — regardless of the legal theory (warranty, contract, tort including negligence, statute, or otherwise) and even if Cuedock has been advised of the possibility of such damages.

Our total cumulative liability to you for any and all claims arising from or relating to these Terms or the Service shall not exceed the greater of: (a) the total fees actually paid by you to Cuedock in the twelve (12) calendar months immediately preceding the event giving rise to the claim, or (b) one hundred U.S. dollars ($100.00).

Some jurisdictions do not allow exclusion or limitation of certain warranties or liability. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

17. Indemnification

You agree to defend, indemnify, and hold harmless MRCARE TECHNOLOGIES LLC, its affiliates, subsidiaries, licensors, and their respective officers, directors, employees, contractors, agents, successors, and assigns from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys’ fees) arising out of or relating to:

• Your breach of these Terms or any applicable law or regulation.
• Your User Content, including any claims that your User Content infringes or misappropriates the intellectual property, privacy, or other rights of any third party.
• Your use of the Service in a manner not authorized by these Terms.
• Your negligence or willful misconduct.
• Any dispute between you and a third party arising out of or related to your use of the Service.

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with our defense of such claims.

18. Dispute Resolution and Binding Arbitration

A. Informal Resolution

Before initiating formal dispute proceedings, you agree to first contact us at legal@cuedock.app and give us at least 30 days to attempt to resolve the dispute informally.

B. Binding Arbitration

If we cannot resolve the dispute informally, you and Cuedock agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service (including their formation, breach, termination, validity, or enforceability) shall be resolved by binding arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules, except that either party may bring individual claims in small claims court if the claim qualifies.

The arbitration will be conducted in English. The arbitrator’s decision will be final and binding and may be entered as a judgment in any court of competent jurisdiction. The Federal Arbitration Act governs the interpretation and enforcement of this Section.

C. Class Action Waiver

YOU AND CUEDOCK AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION OR PROCEEDING.

Unless both you and Cuedock agree otherwise, the arbitrator may not consolidate more than one person’s claims and may not otherwise preside over any form of representative or class proceeding. If this class action waiver is found unenforceable, then the entire arbitration provision in this Section shall be void, and any dispute shall be resolved in court, subject to Section 19 below.

D. Opt-Out

You may opt out of this arbitration agreement by sending written notice to legal@cuedock.app within 30 days of first accepting these Terms. Your notice must include your name, email address, and a clear statement that you wish to opt out of arbitration. Opting out does not affect any other provision of these Terms.

19. Governing Law and Jurisdiction

These Terms and any dispute arising out of or related to them or the Service shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. To the extent any dispute is not subject to arbitration under Section 18, you and Cuedock irrevocably consent to the exclusive jurisdiction of the state and federal courts located in Florida and waive any objection to such jurisdiction or venue.

20. Changes to These Terms

We reserve the right to update or modify these Terms at any time. When we make material changes, we will update the “Effective Date” at the top of this page and, where required by applicable law, notify you by email or via a prominent notice on the Service. Your continued use of the Service after the effective date of any revised Terms constitutes your acceptance of the changes. If you do not agree to the revised Terms, you must stop using the Service.

21. Miscellaneous

• Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Cuedock regarding the Service and supersede all prior agreements, representations, and understandings.
• Severability: If any provision of these Terms is found invalid or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall remain in full force and effect.
• Waiver: Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.
• Assignment: You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations to an affiliate or in connection with a merger, acquisition, or sale of assets.
• Force Majeure: Cuedock shall not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including natural disasters, war, acts of terrorism, labor disputes, internet outages, or third-party service failures.
• No Third-Party Beneficiaries: These Terms do not create any third-party beneficiary rights.
• Language: These Terms are written in English. Any translated versions are provided for convenience only. In the event of a conflict, the English version governs.

22. Contact Us

If you have questions about these Terms, please contact us: